Shipping Policy – Zash Jewellery
At Zash Jewellery, we are committed to delivering your jewellery safely and on time. This Shipping Policy explains our order processing, shipping methods, delivery timelines, and related information.
1. Order Processing
- Orders are processed after successful payment confirmation
- Processing time is usually 1–3 business days
- Customized or made-to-order jewellery may take additional time
- Orders are not processed on Sundays or public holidays
2. Shipping Locations
Zash Jewellery currently ships across India. International shipping, if available, will be communicated separately with applicable charges and timelines.
3. Delivery Timeline
- Estimated delivery within 3–7 business days after dispatch
- Delivery timelines may vary based on location and courier partner
- Remote locations may require additional delivery time
4. Shipping Charges
Shipping charges, if applicable, will be clearly displayed during checkout. Any additional charges such as taxes or duties will be communicated in advance.
5. Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS. You can track your order using the provided tracking number.
6. Delivery Guidelines
- Please ensure accurate shipping address and contact details
- Orders will be delivered only to the address provided at checkout
- A valid ID may be required at the time of delivery
- Re-shipping charges may apply if delivery fails due to incorrect details
7. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact our support team within 24 hours of delivery. We will assist with resolution as per our policy.
8. Delays & Unforeseen Events
Zash Jewellery is not responsible for delays caused by courier partners, natural disasters, strikes, or circumstances beyond our control.
9. Changes to Shipping Policy
Zash Jewellery reserves the right to update this Shipping Policy at any time. Changes will be effective immediately upon posting on the website.